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Engineer RAN ( 82508551 )

  • Posted Date :

    07 Apr 2025

  • Function/Business Area :

    Engineering & Technology

  • Location :

    Mumbai

  • Job Responsibilities :

    1. To ensure First level proactive and reactive maintenance is
    being done regularly and prioritize faults to meet SLA
    2. To handle emergencies and if required coordinate with second level
    operations and investigate faults/cause related to system/network
    problems.
    3. Dealing with complaints and escalations raised by end-customer
    Operations/CC center
    4. To handle and analyze Trouble Tickets and recommend timely actions
    and solutions to Trouble Tickets when necessary

  • Education Requirement :

    BE (EC/CS/IT)

  • Experience Requirement :

    Minimum 4 Years - Maximum 7 Years

  • Skills & Competencies :

    1. To guide engineers for configurations, fault management and
    trouble shooting
    2. Proactive Problem Identification and Perform Access Database Audit
    3. To predict man-power requirements and delegate the tasks efficiently
    within the team so as to meet SLAs well within the time limits
    4. To guide engineers for configurations, fault management and trouble
    shooting
    5. Proactive Problem Identification and Perform Access Database
    Audit
    6. To predict man-power requirements and delegate the tasks
    efficiently within the team so as to meet SLAs well within the
    time limits
    7. To guide engineers for configurations, fault management and trouble
    8. Proactive Problem Identification and Perform Access Database Audit
    9. To predict man-power requirements and delegate the tasks efficiently

  • Location Map : Mumbai