Manager Service Quality Home Connect ( 87299009 )

13 Oct 2026

Infrastructure

Mumbai

1. Design and implement quality assurance framework and execution
guidelines
2. Provide solution and support for improving current execution
methodology
3. Benchmark industry practices and bring in approaches to minimize TAT
and fault rate
4. Work with L&D and operations team to upgrade/improve the skill set of
field manpower
5. Implement maker checker/real time supervision framework in the field
6. Maintain relationships with other functions for cross-functional
synergies and improvements
7. Adopt quick feedback retrieval method across all levels
8. Improve customer satisfaction for all touch points at field level

B.E. / B.Tech in any discipline
(MBA preferred)

8 - 15 years

1. Knowledge of current installation trends
2. Execution skills
3. Project management skills
4. Problem solving skills
5. Decision making skills
6. Customer centric approach
7. Analytical mindset