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eKYC Onboarding Team Lead ( 87128329 )

  • Posted Date

    25 Sep 2026

  • Function/Business Area

    Customer Service

  • Location

    Mumbai

  • Job Responsibilities

    1. Manage rosters and breaks for Central AO team
    2. Track daily productivity and ensure SLA achievement
    3. Lead projects to cut rejections and boost SLA performance
    4. Monitor system failures and report issues for correction

  • Education Requirement

    Graduate

  • Experience Requirement

    3 to 5 Years

  • Skills & Competencies

    1. Team Handling
    2. SLA Management
    3. MIS and Reporting
    4. Customer KYC Knowledge

  • Location Map : Mumbai