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SME ISOC ( 87396050 )

  • Posted Date

    26 Oct 2026

  • Function/Business Area

    Engineering & Technology

  • Location

    Mumbai

  • Job Responsibilities

    1. Analyze Device and SIM issues.
    2. Perform deep RCA for VVM problems.
    3. Troubleshoot HSI service degradations.
    4. Validate KPIs across service platforms.
    5. Support ISOC tool configurations.
    6. Develop scripts for analytics automation.
    7. Perform system and performance analysis.
    8. Document technical findings and solutions.
    9. Support audit and compliance reviews.

  • Education Requirement

    BE (EC/CS/IT)

  • Experience Requirement

    12 - 15 years

  • Skills & Competencies

    1. Strong expertise in HSI or VVM platforms.
    2. Knowledge of SIM provisioning workflows.
    3. Understanding of device and network KPIs.
    4. Advanced RCA and trace analysis skills.
    5. Experience in ISOC tools and reporting.
    6. Scripting knowledge in Python or SQL.
    7. High technical depth in service assurance.

  • Location Map : Mumbai