Support Channel Operations ( 87026935 )

10 Sep 2026

Sales and Distribution

Mumbai

1. Analyze sales data & build reports/dashboards to guide decisions
2. Share real-time/daily performance updates with leadership
3. Ensure timely communication of policies, schemes, and system changes
4. Manage partner communication via SMS, Email, WA, JIOPOS, etc.
5. Handle support functions (order processing, partner queries, etc.)
6. Identify sales trends, gaps and improvements to enhance revenue
outcomes
7. Resolve Jio Central cases and act as single-window contact for issues
8. Support UAT and production testing for new features / updates
9. Develop dashboards in Tableau analytics with business insightful
analysis

Graduate / MBA Preferred

5 to 10 years

1. Strong analytical Skills
2. Advanced Microsoft Excel and Access skills
3. Experience in Tableau dashboard creation
4. Excellent time management and multi-tasking skills
5. Strong interpersonal and communication abilities