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Jio Customer Associate - Freelancer JC ( 79758692 )

  • Posted Date :

    29 May 2024

  • Function/Business Area :

    Freelancer

  • Location :

    Kolkata 2 - Konnagar

  • Job Responsibilities :

    1. Acquire new customers
    2. Call Jio Customers and explain them about Jio`s Recharges  
    3. Assist the customers in completing Jio Recharge
    4. Sell new Jio connections to prospective customers 
    5. Resolve customer queries within agreed timelines
    6. Ensure a delightful customer experience
    7. Respond to all customers in appropriate tone and language
    8. Capture customer details and data relevant to the call or service
    9. Learn about Jio`s plans, products and services to add value to the
    offering 

  • Education Requirement :

    10th / 10 + 2 (Preferred)

  • Experience Requirement :

    Fresher

  • Skills & Competencies :

    1. Basic knowledge of reading and writing
    2. Smartphone usage
    3. Speak local language
    4. Sales and customer handling skills
    5. Ability to learn
    6. Goal and result oriented

  • Location Map : Kolkata 2 - Konnagar