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Apprentice Engineer ( 81195633 )

  • Posted Date :

    23 Oct 2024

  • Function/Business Area :

    Apprentice

  • Location :

    Mumbai RCP

  • Job Responsibilities :

    1. To ensure First level proactive and reactive maintenance.
    2. Regularly prioritize faults to meet SLA.
    3. To handle emergencies and if required coordinate with first level
    operations and investigate faults/cause related.
    4. Dealing with complaints and escalations raised by end-customer
    Operations/CC center
    5. To handle and analyze Trouble Tickets and recommend timely actions
    and solutions

  • Education Requirement :

    BE (E&C)

  • Experience Requirement :

    Fresher

  • Skills & Competencies :

    1. Knowledge of Domain Mandatory
    2. Ensure the usage of all processes and tools as per agreed SLA.
    3. Knowledge of technical support activities.
    4. To delegate/coordinate the tasks efficiently efficiently

  • Location Map : Mumbai RCP