Lead Enterprise Solutn & Servc Delivery ( 79460016 )

03 May 2024

Engineering & Technology

Bangalore

Overall Responsibilities:
End to End responsible for Enterprise network / service & Solutions
Delivery & operations .
Responsible for the Network Solution design in conjunction with the
NHQ Solutions team to meet regional customer business requirements.
Review of Enterprise Network KPI/SLA , Service delivery with team
members
Weekly Review with JC technical Lead on Customer Issues and customer
experience metrics performance.
Network Solutions and Design .
Providing Technical solutions
BoQ build up ,& validation
Service form validation
RFP support and final technical SOW
Customer based network and service solutions ( HLD , DLD and LLD)

BE/B.Tech

10 - 15 years

1. In Depth knowledge related to Enterprise Products & Delivery.
2. Understanding of mission, vision & strategies of Organizational Goals
3. Having Good Interpersonal Skill , work together with all stake
holders to meet the target and excellent project Management skills.
Domain Expertise: Excellent understanding of different Telecomm
services offered and its task list.
Understanding of one or more of the following ITIL processes: Fault,
Problem, Configuration, Performance, Service Management.
Excellent Communication, presentation, analytical and organizational
skills.
Leadership Ability to guide, motivate and coordinating for Project
closure within defined Time.
Stake holder management (Product Owner, Business Owner, PM, BA,
Process Analyst, Solution Architect, Data Architect, Infrastructure
Architect, Application Architect, Solution Designers)
Strong analytical skills and be capable of translating complex
business problems into conceptual solutions that fit the business need
Ability to drive white board discussion