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Customer Service Manager ( 84213770 )

  • Posted Date

    24 Oct 2025

  • Function/Business Area

    Customer Service

  • Location

    Bangalore

  • Job Responsibilities

    1) Handhold Account at Post Delivery Phase
    2)Service review with Accounts
    3)Drive Self care with Accounts
    4)MACD fulfilment and doc. compliance
    5)Influencers and VIP service
    6)Complaint, escalation and dispute resolution with A/c
    7)Revenue collection from the account

  • Education Requirement

    Graduate /Post-graduate/ MBA (tier II)

  • Experience Requirement

    10 - 14 years

  • Skills & Competencies

    1)Problem solving and analytical ability
    2)know how of customer expectations, customer application ecosystem &
    management
    3)Excellent verbal communication and listening skills
    4)Ownership mind and solution approach
    5)Senior staff interaction/ Influencing ability

  • Location Map : Bangalore