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JC Onboarding Lead Metro ( 85619664 )

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  • Posted Date

    02 May 2026

  • Function/Business Area

    Customer Service

  • Location

    Bengaluru 12 - Mission Road

  • Job Responsibilities

    1. Monitor the work of data verification agents to reduce rejection rate
    2. Ensure adherence to process service level agreement to meet TAT
    3. Audit Customer acquisition forms verified by data verification agents
    4. Extend support in regulatory audits
    5. Train the stakeholders on submission of correct KYC documents
    6. Circulate product and process updates to team and channel partners
    7. Assist in activation, verification & feedback survey of COCP accounts

  • Education Requirement

    Graduation degree in any discipline (Full time/ Part time/
    Correspondence)

  • Experience Requirement

    4 - 6 years

  • Skills & Competencies

    1. Knowledge of data verification
    2. Customer query handling skills
    3. Problem solving skills
    4. Interpersonal skills
    5. Target orientation
    6. Attention to Detail

  • Location Map : Bengaluru 12 - Mission Road