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Product Support CVP, Product & Tariff ( 85657262 )

  • Posted Date

    05 May 2026

  • Function/Business Area

    Product Management

  • Location

    Mumbai

  • Job Responsibilities

    1. Manage customer touch points across all customer facing channels
    2. List new offers and product features in communication platforms
    3. Update customer communication based on product changes
    4. Maintain tariff structure documentation for service tiers
    5. Define pricing descriptions and deliverables for each tier
    6. Prepare service level agreements for offerings
    7. Define response timelines and support availability
    8. Ensure compliance with regulatory and industry standards
    9. Review pricing structures for compliance requirements
    10. Develop implementation plan for tariff rollout
    11. Define timelines roles and responsibilities
    12. Coordinate stakeholder communication for rollout

  • Education Requirement

    Graduation or Equivalent

  • Experience Requirement

    2 to 4 Years

  • Skills & Competencies

    1. Analytical skills for market and customer data evaluation
    2. Pricing strategy and performance metrics analysis capability
    3. Strong verbal and written communication skills
    4. Stakeholder communication and presentation capability
    5. Knowledge of product management principles and tools
    6. Understanding of service delivery and lifecycle management
    7. Marketing strategy and product positioning knowledge
    8. Cross functional collaboration and coordination skills

  • Location Map : Mumbai