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06 Apr 2024
Human Resources & Training
Mumbai
1. Plan and deliver training to all service points in state2. Identify training needs and skill gap of employees at service points3.Improve the technical and behavioral skills of employee at servicepoints4. Maintain repair quality and keep minimum repair bounce5. Find innovative ways to improve the service quality and reduceservice cost6. Provide technical support to service point employees7. Monitor product failure and report quality issues reported in field.8. Provide soft skill training to all customer facing employee atservice points9. Manage on-line training and class room training for large groups10. Provide on-the-job training to employees at service point.
Diploma in Engineering / Graduation in any discipline (B.E/ B. Techpreferred)
5 - 12 years
1. Knowledge of CRM2. Knowledge of Training Content development3.Technical knowledge of mobile phones repair and training4. Communication skills5. Team management skills#LI-SH1
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