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Refurb Support Executive ( 85103572 )

  • Posted Date

    16 Feb 2026

  • Function/Business Area

    Customer Service

  • Location

    Chennai

  • Job Responsibilities

    1. Inspect Online Sales Return at warehouse
    2. Audit and inspect defective spares
    3. Carry out Jio Phone de-boxing QC before packing and dispatch
    4. Cannibalize of FG and defective units basis the field spare parts
    support requirements
    5. Inspect battery basis the requirement and ageing
    6. Ensure online battery packing QC for the material received at
    National Distribution Centre
    7. Import Spare Parts QC Sample basis before packing at National
    Distribution Centre
    8. Carry out software upgrade for specific swap and de-boxed units
    9. Inspect DOA at DC with vendor representative
    10. Handle DOA inspection, QC reporting MIS and closure of dispute
    cases with field team
    11. Reconcile DOA- DAP with vendors

  • Education Requirement

    10+2/ITI/Diploma

  • Experience Requirement

    2 - 4 Years

  • Skills & Competencies

    1. Knowledge of repairing products
    2. Knowledge of quality assurance and control
    3. Knowledge of MS Office
    4.Communication skills
    5. Multi-Tasking skills
    6. Understanding of Depot repair Operation and BGA rework skills

  • Location Map : Chennai