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Home Connect Master Supervisor Trainer ( 83261444 )

  • Posted Date :

    04 Jul 2025

  • Function/Business Area :

    Human Resources & Training

  • Location :

    Kochi

  • Job Responsibilities :

    1. Ensure field readiness of new JioFiber Engineer & JioFiber Associate
    within TAT by conducting hands-on training - RFR Training.
    2. Complete practical evaluation of JFE/JFA, as outlined in the training
    manual
    3. Perform field audits, performance coaching, buddy rides to ensure
    quality of On-the-Job training, completion within TAT - 15 days post
    completion of classroom RFR
    4. Understand field issues and identify manpower for focused hands-on
    training interventions, Skill Enhancement Training Quality of
    Installation, SR, Sales
    5. Collect and interpret data to determine effectiveness of training
    techniques
    6. Develop and customize the content, specific to the state.
    7. Inventory management & record keeping - Equipment`s, tools and
    consumables

  • Education Requirement :

    Diploma in Engineering (B.E. / B.Tech. / B.Sc. Graduates preferred)

  • Experience Requirement :

    5 to 8 Years

  • Skills & Competencies :

    1. Knowledge of cabling technologies - In-Home, Aerial
    2. Customer Premise Equipment Installation & Configuration
    3. Communication
    4. Team Management
    5. Interpersonal skills
    6. Field Training expertise / Buddy Rides
    7. Performance management & coaching of field teams

  • Location Map : Kochi