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Technical Helpdesk Executive ( 83408968 )

  • Posted Date

    22 Jul 2025

  • Function/Business Area

    Customer Service

  • Location

    Mumbai

  • Job Responsibilities

    1.The purpose of the role is to provide resolution for any technical
    issues faced by the homecare technicians (Home Connect or Home Assist)
    during their visit to the customer premises for FTTx installation and
    Services.
    2.Advisor shall be responsible for raising and resolving complaints for
    the customer frontend teams

  • Education Requirement

    B.E/ B.Tech in IT

  • Experience Requirement

    2 - 3 years

  • Skills & Competencies

    1.Technical Skills
    2.Ability to understand & explain problems & solutions
    3.Good communication & Interpersonal skills.

  • Location Map : Mumbai