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SMB U&R Manager ( 81886571 )

  • Posted Date :

    23 Jan 2025

  • Function/Business Area :

    Sales and Distribution

  • Location :

    Shimla

  • Job Responsibilities :

    1. Account management and service assurance to high value customers
    2. Building & Nurturing Account focused relationship
    3. Enhance revenue from existing customers through upsell and cross sell
    of products
    4. Minimise revenue erosion by prevention of churn and downgrade
    5. Maintain account hygiene through timely complaint resolution,
    collections and regulatory requirements update

  • Education Requirement :

    Any Graduation (MBA Preferred)

  • Experience Requirement :

    5-10 Years

  • Skills & Competencies :

    1. Account management skills - ability to act a single point window
    between customer and cross functional teams
    2. Communication Skills - Ability to convey thoughts effectively
    3. Negotiation Skills - Ability to sell in competitive market
    environment
    4. Leadership Skills - Ownership Mindset

  • Location Map : Shimla