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09 Apr 2024
Human Resources & Training
Mumbai RCP
1. The role is responsible to develop a process to impart technicaland soft skill training to all field engineers2. To create a rapidly scalable model for training repair technicians /engineers on wide range of devices3. Run train the trainer program for all service partners4. The ensures improvement in the technical and soft skills of allcustomer facing employees and keep minimum repair bounce5. The role is responsible to find constant ways to improve the servicequality6. Provide technical support to field - service center as well aschannel
MBA or equivalent
Minimum 10 Years - Maximum 15 Years
1. Ability to plan and deploy training2. Strong eye for Detail3. High level of interpersonal skills4. Coaching and leadership skills - should be able to conduct theseworkshops5. Ability to build strong working relationships, internal and externalto the organization6. Good MS Office Skills7. Ability to accept and execute against odds / challenges8. Analytical Skill - Ability to analyse data/situation to gatherinsights9. Communication Skills - Ability to convey thoughts effectively10. Creativity - Ability to think out of box#LI-SH1
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