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Console Officer Operations Centre ( 79403316 )

  • Posted Date :

    29 Apr 2024

  • Function/Business Area :

    Operations

  • Location :

    Pune

  • Job Responsibilities :

    This position is responsible for carrying out alarm monitoring and
    incident management for all type of Jio network sites located in the
    region. The key objectives would be to ensure people safety and
    protection of company`s assets through round the clock monitoring of all
    critical sites.

  • Education Requirement :

    Graduation in any stream

  • Experience Requirement :

    2 - 3 years

  • Skills & Competencies :

    Control Room Experience in following key aspects-
    1. Incident Management
    2. Alarm & Video Monitoring
    3. Access Provisioning
    4. SAS troubleshooting
    5. Customer Call Handling
    1. Decision Making
    2. Problem Solving
    3. Team Management
    4. Interpersonal Skills
    5. Communication Skills

  • Location Map : Pune