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L2 TAC SME LTE Core/VoWiFi ( 82940040 )

  • Posted Date

    28 May 2025

  • Function/Business Area

    Engineering & Technology

  • Location

    Mumbai

  • Job Responsibilities

    1.NOC/Operations/TAC/Support/Planning/Engineering co-ordination and
    management,Trouble ticket analysis,L2/L3 problem management,SLA /OLA/RCA
    management`
    2.Should be able to manage & resolve critical & major issues,&
    prepare trouble ticket,Incident reports
    3. To work with incident managers /Problem managers for emergency,
    critical and major fault restoration and resolution
    4.To work with Service manager/Service desk to update and resolve any
    escalations of raised towards Network if they want L2/l3 support

  • Education Requirement

    BE (EC/CS/IT)

  • Experience Requirement

    Minimum 10 Years - Maximum 15 Years

  • Skills & Competencies

    1. Knowledge of core and service platforms availability as per the
    agreed SLA
    2. Ensure the usage of all processes and tools as per guidelines

  • Location Map : Mumbai